MuseDAM gives you three ways to download assets — single download, bulk download, and folder download — covering everything from grabbing a single file to delivering an entire project's worth of assets in one go. Whether you need one image quickly, want to package up a multi-asset selection, or download a full project folder, it's all just a few clicks away.
Option 1 — Right-click menu
Option 2 — From the preview page
💡 Note: Bulk downloads are delivered as a single ZIP archive. Just unzip the file once downloaded to access all your assets.
⚠️ Heads up: Folder downloads include all assets within the folder and its subfolders. For large folders, the packaging process may take a moment before the download begins.
First, check that your internet connection is stable. For very large transfers (over 2GB), we recommend using the Local Transfer App instead — it's more reliable for high-volume downloads and supports resuming interrupted transfers right where they left off.
Your browser may be blocking the download request. Check your browser settings and make sure automatic downloads are allowed for MuseDAM.
Yes. Admins can disable or restrict download permissions for specific user groups directly from the permission management settings.